Refund & warranty policy
Digital products are non-returnable, but every plan is covered by a working warranty.
Warranty coverage
Every plan we sell is covered for its full paid duration. If a subscription stops working through no fault of your own, message us and we will repair or replace it at no extra cost.
When refunds apply
A full refund is issued if we cannot deliver your order, or if we cannot repair or replace a faulty product within a reasonable timeframe. Refunds are processed through the same method used for payment.
When refunds do not apply
Because products are digital and delivered instantly, we cannot refund an order simply because you changed your mind, ordered the wrong plan by mistake and it is already delivered, or breached the provider's terms of service.
How to request support
Message us on WhatsApp at +961 81 745 567 with your order number and a short description of the problem. Most issues are resolved the same day.