Frequently asked questions
Everything you need to know before ordering.
How do I order?
Browse the store, choose your product and plan, then add it to your cart and check out — or tap Order on WhatsApp and we will confirm everything with you directly.
How long does delivery take?
Most orders are delivered within minutes to a few hours after payment is confirmed. Some services may take longer and we will always tell you in advance.
How will I receive my digital product?
Your access details, licence key or activation instructions are sent to you on WhatsApp or by email after your order is confirmed.
How do I contact support?
WhatsApp is our fastest support channel: +961 81 745 567. You can also use the contact form on our contact page.
Can I order through WhatsApp?
Yes. Every product page and your cart have an Order on WhatsApp button that prepares your message automatically.
Which payment methods are supported?
We confirm the available payment methods with you on WhatsApp when your order is placed.
What happens if a service is unavailable?
If something is temporarily unavailable we will tell you straight away and offer an alternative or a full refund.
How do subscriptions work?
Each plan runs for the duration shown on the product page. We will remind you before it ends so you can renew.
What does "On Request" mean?
Some services have prices that change often or depend on your exact requirements. For those, contact us on WhatsApp and we will quote you.